Privacy and Cookie Policy

WHO WE ARE

 

Our website address is:

https://bloementheater.com/

What personal data we collect and why we collect it

We attach great importance to your privacy and the protection of your personal data.

When you visit our webshop or place an order, we may collect certain personal data.

Please read this privacy policy carefully. By using and accessing the Services, you indicate that you have read this privacy policy and that you understand the collection, use and disclosure of your data as described in this privacy policy.

COOKIES

Our webshop uses cookies. Cookies are small text files stored on your device to ensure the website functions correctly and to improve your user experience. Some cookies are necessary, while others are only placed after your consent. More information can be found in our privacy and cookie policy.

You can disable cookies via your browser settings. This may cause certain parts of the webshop to function less effectively.

 

SHOPIFY COOKIES

Our webshop runs on Shopify.

Shopify uses essential cookies for:

• shopping cart functionality;

• payment processing;

• security;

• fraud prevention;

• user preferences.

Retention periods vary per cookie and can be up to a maximum of 2 years.

 

ANALYTICS AND MARKETING

We may use services such as Google Analytics, Meta Pixel or other analytical tools to collect statistics about the use of our webshop.

This data helps us to improve our services and webshop.

Possible data:

• IP address;

• pages visited;

• device type;

• browser information;

• location data.

Marketing cookies are only placed after user consent.

PERSONAL INFORMATION

We collect personal data when you:

• place an order;

• create an account;

• contact us;

• subscribe to the newsletter.

This may include:

• name;

• address;

• email address;

• phone number;

• payment information;

• order history.

This data is used exclusively for:

• order processing;

• delivery;

• customer service;

• legal obligations;

• marketing if consent has been given.

We never sell personal data to third parties.

 

RETENTION PERIODS

Invoice and order data: 7 years

Newsletter data: until unsubscribed

Contact requests: maximum 2 years

Cookies: depending on the type of cookie

 

SECURITY

Our webshop is secured with an SSL certificate. All data is transmitted encrypted.

We take appropriate technical and organizational measures to protect personal data.

YOUR RIGHTS

You have the right to:

• access;

• rectification;

• erasure;

• restriction of processing;

• data portability;

• withdrawal of consent.

Complaints

If you have complaints about the way we process your personal information, please contact us using the contact details below. Depending on where you live, you have the right to appeal against our decision by contacting us using the contact details below, or by submitting your complaint to your local data protection authority. For the EEA, a list of the responsible supervisory authorities for data protection can be found here.

Changes to this privacy policy

We may update this privacy policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised privacy policy on this website, update the "Last updated" date, and provide notice as required by applicable law.

For questions, please contact us via:

bloementheater.mechelen@gmail.com